- Left pane — conversations (one per super × channel), most-recent first, with a channel icon, the last-message preview, and a relative time.
- Right pane — the full thread, oldest → newest, opening scrolled to the latest message. Calls show duration, an inline recording player, and the transcript; emails show subject and body; photos render inline.
Who sees what
Visibility follows your role:Managers & Owners
See all conversations with every super in the workspace.
Site Supers
See only their own threads — their conversations across all four channels, and nothing from other supers.
The Inbox is read-only today — it’s for reviewing what was said, where every conversation lives even if a super never explicitly says “done.” Replying from the Inbox is a planned follow-up.